Privacy Policy
At Anigdha, we understand that students and parents may share personal information with us while exploring opportunities to study in Italy. We take that responsibility seriously.
This Privacy Policy explains what information we may collect, why we collect it, how we use it and the choices you have regarding your information when you use our website or interact with our services.
By using the Anigdha website or submitting your information to us, you acknowledge the practices described in this Privacy Policy.
1. Information We May Collect
Depending on how you interact with Anigdha, we may collect information such as:
Information You Provide
When you submit an enquiry, request counselling or use our services, you may provide:
- Name
- Email address
- Phone number
- Date of birth, where required for a service
- Academic qualifications and educational background
- Course and university preferences
- Study-abroad plans
- Information relating to your application
- Documents that you voluntarily provide for counselling or application assistance
- Any other information you choose to share with us
Please do not provide information that is not necessary for your enquiry or application.
Information Collected Through the Website
When you visit our website, certain technical information may be collected automatically, such as:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Time spent on pages
- Referring website
- General website usage information
This information helps us understand how visitors use our website and improve the experience.
2. How We Use Your Information
We may use your information to:
- Respond to your enquiries
- Provide counselling and guidance
- Understand your academic profile and study goals
- Help you explore suitable courses and universities
- Assist with applications where you have requested our services
- Provide information about scholarships and admission processes
- Communicate with you regarding your enquiry or application
- Improve our website, content and services
- Understand website usage and improve our digital experience
- Maintain records relating to our services
- Meet legal, regulatory or administrative requirements
We will use your information for purposes that are reasonably connected to the service or enquiry you have initiated with us.
3. Communication With You
If you contact Anigdha, we may communicate with you through the contact details you provide.
Depending on your enquiry, this may include communication by:
- Phone
- SMS
- Other communication channels you have provided or agreed to use
We may contact you to respond to your enquiry, provide requested information, discuss your application or communicate important updates relating to a service you are using.
Where required, you may also have the option to opt out of promotional communications.
4. Sharing Your Information
We do not sell your personal information.
Where necessary to provide a service you have requested, we may share relevant information with third parties such as:
- Universities and educational institutions
- Scholarship providers
- Application or document-processing providers
- Visa-related service providers
- Technology and service providers supporting our website or operations
- Professional advisers where reasonably necessary
- Government or regulatory authorities where required by law
We aim to share only information that is reasonably necessary for the relevant purpose.
For example, if you ask us to assist with a university application, information required for that application may need to be provided to the relevant university.
5. University and Third-Party Websites
Our website may contain links to universities, Italian government websites, scholarship providers, visa authorities and other third-party websites.
Once you leave the Anigdha website, the privacy practices of that third party will apply.
We encourage you to review the privacy policy of any third-party website before submitting personal information.
6. Cookies and Similar Technologies
Anigdha may use cookies and similar technologies to help our website function properly and understand how visitors use it.
Cookies may help us:
- Remember certain preferences
- Understand website traffic
- Improve website performance
- Analyse how visitors interact with our content
- Improve the relevance of our website and communications
You can manage or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.
Where required, we will obtain appropriate consent for the use of non-essential cookies.
7. Analytics and Advertising
We may use third-party analytics, advertising or marketing tools to understand website traffic and improve our services.
These services may collect information about how you interact with our website through cookies, pixels or similar technologies.
Examples may include analytics and advertising platforms used by Anigdha from time to time.
The use of these services may be subject to the privacy policies of the respective providers.
8. How We Protect Your Information
We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, loss or disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
You should also take reasonable care when sharing personal information online and avoid sending sensitive information through unofficial channels.
9. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, to provide our services, maintain appropriate business records, resolve disputes, comply with legal requirements or protect our legitimate interests.
The retention period may vary depending on the type of information and the reason it was collected.
10. Your Choices and Rights
Depending on applicable law, you may have rights relating to your personal information, including the right to:
- Request access to personal information we hold about you
- Ask us to correct inaccurate or incomplete information
- Request deletion of information where legally applicable
- Withdraw consent where processing is based on consent
- Ask questions about how your information is being used
- Opt out of certain promotional communications
Some information may need to be retained where we have a legal or legitimate reason to do so.
To exercise an applicable right, please contact us using the details provided below.
11. Children’s Information
Our services are primarily intended for students and prospective students.
Where a student is a minor, we may require involvement or consent from a parent or legal guardian where appropriate before providing certain services or processing certain information.
If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review the situation.
12. Information Provided by Students
Students are responsible for ensuring that the information and documents they provide to Anigdha are accurate and genuine.
If you provide information belonging to another person, you should have the necessary permission to share that information with us.
13. Changes to This Privacy Policy
Our services, website and legal obligations may change over time.
We may therefore update this Privacy Policy when necessary.
Any changes will be published on this page, along with an updated “Last updated” date.
We encourage you to review this page periodically if you continue to use our website or services.
14. Contact Us
If you have questions about this Privacy Policy or how Anigdha handles your personal information, please contact us:
Anigdha
Email: privacy@anigdha.com
Phone: [Phone Number]
Address: [Registered/Business Address]
